Genesis Cares Details in Boerne, TX

What Is Genesis Cares?

At Genesis of NW San Antonio, we believe that car buying is a relationship and not just a business transaction. This is the idea behind Genesis Cares.

This means that when you purchase a vehicle from our dealership, our relationship won't end when you drive off with your new vehicle.

We will be with you as long as you are a Genesis owner. Genesis Cares consists of two main programs: Genesis Concierge and Genesis Service Valet. Take a look at the ways we take care of our customers.

Genesis Concierge

Genesis Concierge takes a unique approach to luxury car shopping by focusing on the fun parts of the process. Your concierge can arrange at-home test drives, personally communicate with stores on your behalf, and provide other services as part of our free personal shopping feature.

Genesis Concierge can help you wherever you are and give you everything you need to make buying a car a satisfying and stress-free experience. Simply put, Genesis Concierge offers the fastest and most enjoyable way to shop for a new Genesis.

Genesis Service Valet

We understand that a trip to our service center for scheduled maintenance or repairs is not always practical or convenient for a car owner. Your time is too valuable to be spent in waiting rooms of car repair shops. Vehicle servicing can also get in the way of out-of-town meetings, school plays, or yoga classes.

Purchasing a new Genesis vehicle comes with a complimentary Service Valet subscription. It allows you to schedule service online through a mobile app, and we'll pick up your vehicle wherever and whenever you want. We will also provide you with a loaner vehicle you can use while your vehicle is serviced.

Servicing your Genesis shouldn't be one of those things that you can't avoid in life. With the Genesis Service Valet program, you never have to drop off and pick up your vehicle for servicing. Now, you're only problem is how to spend all your extra time.

Customer Care at Genesis of NW San Antonio

Genesis Cares has other programs designed to bring luxury to the Genesis experience. If you want to know more about our thoughtfully crafted suite of owner benefits, call or message the team at Genesis of NW San Antonio in Boerne, TX. Our staff members will be more than happy to answer your questions.