What To Do If Your Genesis Is Recalled
Genesis Recall Information and Updates
Genesis of Northwest San Antonio
My Genesis Was Recalled – What to Do Next
Genesis of Northwest San Antonio is committed to providing every San Antonio driver with a level of care worthy of the Genesis brand. Our service center provides three years of complementary care for every new or certified pre-owned Genesis, and in the event of a recall (no matter how long you’ve owned your Genesis), we provide free recall repairs.
Why Is My Genesis Vehicle Being Recalled
Genesis engineers vehicles that exceed the standard of the National Highway Traffic and Safety Administration (NHTSA), the organization responsible for regulating everything authorized to travel on American roadways. Despite the brand’s commitment to designing superior vehicles, defects can occur at the manufacturing level. When that happens, the NHTSA requires the automaker to issue a recall. Genesis keeps your well-being at the top of everything they do and will voluntarily recall your vehicle if their quality control team recognizes an issue.
How Will I Know If My Genesis Is Recalled?
As soon as Genesis issues a recall, you’ll receive a notification via the mail, the Message Center of your MyGenesis account, and the MyGenesis mobile app. If you don’t receive a notification and think your Genesis may have been recalled, you can verify your car’s status in three ways.
- Call the manufacturer directly.
- Contact a local authorized recall dealership, such as Genesis of Northwest San Antonio.
- Use your vehicle identification number (VIN) to check the NHTSA’s online searchable database.
A recall should never be ignored. Once you’ve verified your recall status, schedule repairs immediately.
How Will The Recall Issue Be Repaired?
No matter how long you’ve owned your Genesis vehicle, recall repairs will be completed at no cost to you. If you live near San Antonio, TX, contact Genesis of Northwest San Antonio, and we’ll provide you with a concierge-level service experience. We know that repairs can be inconvenient, so we do all we can to make them as simple as possible.