Your Guide to the Genesis Concierge Service

A Guide to the Genesis Concierge Service

Genesis of NW San Antonio provides a luxury car shopping experience without the hassle of dealership visits, endless paperwork, and pushy salespeople. The Genesis Concierge service offers a personalized experience that elevates car buying to a whole new level.

Your Personal Shopping Assistant on Four Wheels

Genesis Concierge is more than just a fancy term. It's a dedicated team of experts who become your trusted advisors throughout the car-buying journey. From the moment you step foot into our showroom, they'll be by your side, catering to your needs and preferences with a white-glove touch.

Here's how your Genesis Concierge can make your life easier:

• Streamlined Research and Comparison: No more spending hours scouring through websites and brochures. Your concierge will gather information on the Genesis models that pique your interest, highlighting key features, specs, and comparisons to ensure you find the perfect fit.
• Virtual and At-Home Test Drives: Skip the dealership visit and experience the Genesis difference from the comfort of your driveway. Arrange a virtual tour or schedule an at-home test drive, where we deliver the car to you for a personalized exploration.
• Expert Guidance and Negotiation: Your concierge is your advocate, working with participating Genesis retailers to secure the best possible deal. They'll handle the negotiations, paperwork, and financing options, leaving you free to focus on the excitement of your new car.
• Convenience at Every Turn: From arranging insurance and registration to scheduling delivery and detailing, your concierge takes care of everything. You can even customize your new Genesis online and have it delivered straight to your door – a truly seamless experience.

Beyond the Purchase: A Commitment to Ownership

The Genesis Concierge service doesn't end with the sale. It extends to your entire ownership experience, ensuring you receive VIP treatment every step of the way.

• Dedicated Service Valet: Complimentary for three years or 36,000 miles, the Service Valet takes the hassle out of routine maintenance. Schedule your service online, and a valet will pick up your car, provide a loaner if needed, and return your Genesis sparkling clean.
• Priority Service and After-Sales Support: Your concierge remains your point of contact for any questions or concerns you may have after your purchase. They'll help you navigate warranty repairs, schedule appointments, and ensure your Genesis ownership experience is truly exceptional.

With Genesis Concierge, the road to luxury has never been smoother. Contact us at Genesis of NW San Antonio to experience the difference.